Privacy Policy
How we collect, use, and protect your personal information
Varashakti Housing Finance Private Limited (“Varashakti”, “we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with our services, visit our website, or apply for our financial products.
By using our services, you agree to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not access our services.
1. Information We Collect
We collect personal information that is necessary to provide our services, comply with legal requirements, and enhance user experience. This includes:
Personal Identification Information
- Name, date of birth, nationality
- Permanent Account Number (PAN)
- Aadhaar Number and other government-issued IDs
Contact Information
- Email address and phone numbers
- Residential and mailing addresses
Financial Information
- Income details, employment information
- Bank account details and credit history
- Loan repayment history
Property Information
- Property ownership documents
- Property valuation reports and legal documents
Usage Data
- Website interactions and browsing data
- Device information (IP address, browser type)
- Cookies and tracking technologies
2. How We Use Information
We use your personal information for the following purposes:
- Process loan applications and provide financial services
- Verify identity, conduct credit checks, and assess eligibility
- Communicate with you regarding your application, account, or services
- Comply with legal, regulatory, and compliance requirements
- Improve our services, website experience, and customer support
- Send marketing communications (with your consent)
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include:
- Encryption of sensitive data during transmission and storage
- Secure access controls and authentication mechanisms
- Regular security audits and monitoring
- Employee training on data privacy and security
While we take reasonable steps to protect your information, no security system is impenetrable, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements. The retention period may vary based on:
- Regulatory requirements and statutory guidelines
- Nature of the information and reason for collection
- Existence of active accounts or ongoing services
7. Your Rights
Subject to applicable laws, you have the following rights regarding your personal information:
Access and Correction
You can request access to your personal information and correct inaccuracies.
Withdrawal of Consent
You can withdraw your consent for marketing communications at any time.
Data Portability
You can request a copy of certain information in a structured format.
Deletion Request
You can request deletion of personal information, subject to legal obligations.
To exercise your rights, please contact us using the details provided below.
8. Third-Party Links and Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of those websites before providing any personal information.
9. Children's Privacy
Our services are intended for individuals aged 18 and above. We do not knowingly collect personal information from children. If we become aware that personal information from a child has been collected without verifiable parental consent, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, our business practices, or technological advancements. When we make material changes, we will notify you by updating the “Effective Date” at the top of this policy and, where appropriate, through additional communication channels. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or feedback regarding this Privacy Policy or our privacy practices, please contact us using the information below:
Address
New No. 33, Old No. 14, 48th Street, 9th Avenue,
Ashok Nagar, Chennai – 600083, India
12. Grievance Officer
In accordance with the Information Technology Act, 2000, and the rules made thereunder, the contact details of the Grievance Officer are provided below:
Name: Mr. Arjun Narayanan
Designation: Grievance Officer
Email: grievance@varashaktihousing.com
Address: Varashakti Housing Finance Private Limited,
New No. 33, Old No. 14,
48th Street, 9th Avenue,
Ashok Nagar, Chennai – 600083, India
We will acknowledge and respond to your grievance within the timelines prescribed under applicable law.
Have Questions About Your Privacy?
Our team is available to help you understand how your information is handled and to address any concerns you may have.